State Farm® Insurance Agent Vanessa McDill

"Sydney was awesome and super helpful. Great customer service. She answered all my questions, and I had a lot of them. She was able to save me money and get my policy started immediately. She made my process to switch painless. Thank you Sydney for all your help and patience!"

"Excellent customer service from Jennafer who helped us save money by switching to State Farm for our auto insurance! Highly recommend looking into switching to State Farm for all your insurance needs. After going through another insurance agent for years we found out we had been overpaying and could of been saving ourselves money all along. Just a quick appointment in office with Jennafer and we were all set up! She answered all our questions and made sure we had the right coverage needed. Wish we did this sooner!"

"One of worst staff and insurance company. They rarely answer the phone, and you have to contact them as there’s no way to communicate with live agents online. There’s constant miscommunication between staff in this office, took about one year to finally change address information. Rates constantly increased without any accidents because of “the market” even though I moved to a safer neighborhood and cars went down on market value. Good luck getting your car covered after an accident, by the time they do it you would probably moved on and got a new car. They would cancel your insurance if they feel like it after an accident, after paying them for years when you need them the most they would leave you in limbo. Paying premium insurance price for poor service is not worth it."

"Honestly a horrible experience. You can’t manage ANYTHING about your policy online, the agents on staff have to handle everything but dont. I didn’t know this when purchasing a policy with State Farm. This would be a minor annoyance and not worthy of cancelling if ANYONE at the office bothered to call their customers back.. but they don’t, you can submit a request for changes online and they’ll never get back to you. This all came to a head when I was purchasing a new vehicle, on a Friday I requested a policy update to add it. Nothing. By Tuesday I was headed to pick up the car and still, no policy changes. I got to the dealership and was unable to take possession of the car until I got this done, tried to call the office twice, no answer. Finally I called the general customer service, who made the changes and told me my new policy with the new vehicle was $300 a month (prior policy was $230) and included both vehicles. I paid it right there. Imagine my surprise when a few days later, they’re attempting to take another $275 out of my account! I of course had my bank send it back, which resulted in me being told my policy would be canceled if not paid by 2/22. Huh? I already paid you! Called their office several times, finally got ahold of someone who was pretty condescending, and told me I was mistaken. My new vehicle ALONE was $300 a month, AND They’d raised the premium on my other vehicle from $230 to $275. They wanted almost $600 a month for two used vehicles in Maricopa! More than the car payments! The rep was extremely rude and unhelpful, so I told them to just cancel it. Quoted with another company in less than 5 mins, paid for our new policy which is LESS THAN HALF THE PRICE! Oh, and I can manage it online and they actually call you back if needed. Absolute joke, I’ll never recommend this company to anyone. What a joke of an experience carrying any insurance with State Farm is."

"After a few years of switching back-and-forth, I have come to realize that State Farm is the best fit for my insurance needs. Their agents have been pleasant and thorough, ensuring that I always have the appropriate coverage for my home and vehicles. Additionally, their reasonable payments are well within my budget. Most of all I'm always treated with the utmost patience and kindness. Thank you! Vanessa McDill and Your Team."

"Great customer service! Amazing employees. Sat down with me and explained everything thoroughly. Also when ever I have a question or want to change my insurance plan they are always there when ever I need it. I am extremely happy that I am going through Vanessa Mcdill for my insurance needs."

"vanessa mcdill state farm is the BEST in the business. her and her team are extremely respectful and intrapersonal. sydney in particular has been more than helpful in answering all my questions as a newer adult on her own insurance. they are fast responding and accurate in their answers. would recommend to anybody! ❤️❤️"

"Do not try to get a “quote” from them as this agent and their company will submit to underwriting without your permission or authority and then make you have to submit your personal information (that has nothing to do with State Farm) in order to remove a policy or you will be billed. We were referred to this agent from a friend to see if they could beat our current policy price and they decided to submit a policy with out our permission. Have had several conversations where all State Farm agents have hung up and failed to provide a resolution or any supporting details of this so called policy they have on us. Fraudulent activity all around"